Delete your data
Last updated: 15 April 2026
You can delete your Muuza account and the personal data associated with it at any time.
In the app
Open the Muuza app.
Go to Settings → Delete My Data.
Confirm when prompted.
We will delete your data within 30 days.
By email
If you can’t use the in-app option, email info@muuza.io with the subject Data Deletion Request. Include the email address you registered with, or — if you used Muuza anonymously — any details that may help us locate your data (such as the dates you used the app).
We will delete your data within 30 days of receiving your request.
What is deleted
Your account, if you created one (email, password, profile)
All survey responses (discharge, period, pregnancy)
Any photos you uploaded
Any reports generated from your entries
Any link to a partner clinic
Your app settings and preferences
What may be retained
A minimal audit record confirming your deletion request was received and completed
Anonymous aggregate statistics that cannot be linked back to you
Anything we are legally required to keep
Anonymous use of the app
If you used Muuza without creating an account, your data is linked to a device-generated identifier rather than to your name or email. The easiest way to delete it is to use the in-app Delete My Data option while the app is still installed.
If you have uninstalled the app, we may not be able to locate or delete data linked only to that device identifier, because we have no way to verify which records belong to you. Where this happens, we will tell you and explain what, if anything, we can do.
Contact
Email: info@muuza.io
Postal: Muuza, M. Valančiaus g. 17, LT-00134, Vilnius, Lithuania